During the manufacturing process of tiles, each new batch could display acceptable colour and pattern variances. Your final installed tile selection could vary marginally from the sample displayed. Please allow a 3% breakage in transport.
It is the responsibility of the Customer to determine that the tiling products ordered are suitable for the purposes of intended use.
No claims whatsoever will be considered after tiles are fixed.
All prices quoted are subject to change until the invoice/quote is paid in full as we can’t guarantee supplier price increases and exchange rate as most of our products are linked to the exchange rate. Prices quoted are subject to payment by CASH or EFT ONLY.
Payment terms are enforced without exception and no goods are delivered or collected unless paid in full. When paying by EFT a 3 day clearing must be allowed. Orders are only processed after payment has reflected and cleared in our bank account. Please allow adequate time for the order processing and delivery after payment clearance.
The Customer is required to accept the quotation by signing the relevant quotation document to confirm the accuracy of the product pricing and product selection. It is the responsibility of the Customer to determine that the goods ordered are suitable for the purposes of intended use. Variations on a quotation, may be subject to revised pricing.
Although Durbanville Sanitary & Plumbing Supplies endeavors to supply items specified, there will however be instances where there is no stock available and allowances will need to be made for this eventuality.
Tiles: No claims whatsoever will be considered after tiles are fixed.
Returns will only be accepted with prior consent of Durbanville Sanitary & Plumbing Supplies provided
Durbanville Sanitary & Plumbing Supplies can only be held responsible for the product integrity up until the product is delivered/collected to or by the client or his/her representative. A signed delivery note/invoice is proof that goods have been delivered in good order and correct quantities as per invoice/delivery note.
All prices exclude transport/ delivery costs unless stipulated in the quotation. If during delivery, goods cannot be off loaded for whatever reason, the cost of re-delivery will be for the purchasers account and will be payable prior to the re-delivery. A signed delivery note/invoice is proof that goods have been delivered in good order and correct quantities as per invoice/delivery note, whether signed for by the purchaser or the representative of the purchaser. All liability for goods will pass onto the purchaser upon Delivery / Collection. Ownership of goods will only pass onto the purchaser once goods have been paid for in full.
All product guarantees are carried by the supplier/ manufacturer of that product and not by Durbanville Sanitary & Plumbing Supplies. Durbanville Sanitary & Plumbing Supplies acts solely as the agent for any claims made against the supplier for defects etc. The Products supplied by Durbanville Sanitary & Plumbing Supplies are suitable only for the purposes and uses for which they are designed. The Customer shall ensure the Products are handled, stored, installed, used, operated and otherwise dealt with in a normal and proper manner and, where applicable, in a manner consistent with the recommended instructions of the manufacturer of the Product.
Durbanville Sanitary & Plumbing Supplies will make every effort to ensure that all the information provided to the client is accurate. Any advice given by Durbanville Sanitary & Plumbing or its representative is given in good faith and without liability to Durbanville Sanitary & Plumbing Supplies. Durbanville Sanitary & Plumbing Supplies cannot be held liable for any errors or omissions of product orders and technical information. Goods are sold on the condition that the buyer or his/her representative will examine the goods in relation to the recommendations and the application of the goods, in order to assess their suitability before being used or installed.